Pin-Ups Free Ship+ Program:
Launched in May, 2020 and Accepting New Members on a Limited Basis.
Scroll down for enrollment form.
Applies to the 48 Continental United States. Hawaii and Alaska are excluded. Rates will show for these states at checkout, where applicable.
FREE RETURN SHIPPING
This promotion originally ended May 31, but opens once a month for limited enrollment!
Members must have enrolled prior to the August 8th enrollment closure date.
All purchases (from the qualifying 48 Continental United States above) completed before August 30 ship for FREE and qualify for FREE return shipping (excluding clearance/sale items as these are always Final Sale).
Free return shipping is valid for 30 days from our delivery confirmation date of your package, via your USPS tracking number. Please see Returns for more info.
SELECT FREE SHIP+ AT CHECKOUT OR USE THE MONTHLY EMAIL CODE FOR FREE SHIP+ SUBSCRIBERS
Please allow 2-3 days for us to fulfill your order.
You will receive an email notification when fulfillment is complete (means it has been packaged, shipping label was purchased, and the package has been scheduled for next-day pickup from our shipping department).
We will ship through USPS (the mailman, not the UPS truck).
Allow 5-7 days from your fulfillment email for delivery, although arrival time is usually much sooner.
Happy Shopping! 🥰
Alternative Shipping Options
Skip the "Free Ship" Queue
Tracking Information for Every Step of the Way:
$6.00 Flat Rate
Ensured and Insured:
Ensured for Free Return Label Access to guarantee a "Happy Fit, Happy Customer"
Tracking Information for Every Step of the Way
Insurance on your Very Precious Package
Send back any items you aren't completely satisfied with.
Please see Returns for more info on
$11.95 Flat Rate
Happy Shopping, our dear Pin-Ups friends! 🥰
*Final Sale Items and Price Reduced/Sale/Clearance Items (notably seen via slashed price or SALE sticker are always sold as Final Sale and not eligible for returns.)
How We Handle Out-Of-Stock or Misrepresented Items
We believe in full transparency.
We believe our error is our problem.
We believe you should get exactly what you expect.
We believe contact and communication can be necessary for a guaranteed Happy Customer.
We can be contacted via email or website chat.
Emails are the hardest for us to filter through. Web chat is easiest if you will leave your cell number and email after making an inquiry. This allows us to still answer you after you have exited our site, or to send email/text photos, as we can not upload photos from the chat bubble on the website.