Pin Ups Wax Pass and Spa Pass Policy

Pin Ups Wax Pass/ Spa Pass Policy

  • Pin-Ups Passes are good for 1 year from the original date of purchase and can be used at either location. They are non-transferrable to other guests.

  • If you change your mind and want to switch services for your pass, you can contact a Manager for a "Pass Transfer". Any previously redeemed services on the Pass will switch to full price, and any remaining balance after being applied to full price rates will be transferred toward the purchase of your new Pass. There is no fee for transfers, but a new Pass is required for new services.

  • Should you decide the Pass is not for you and you wish to cancel within 30 days of purchasing the Pass, simply contact a Manager to cancel. You will be charged full price for any services redeemed with the Pass and a refund will be issued for the balance.

  • If a you decide to cancel after 30 days of purchasing the Pass, there is a $50 cancellation fee. Contact a manager to issue your remaining balance after the cancellation fee and the full price of services previously redeemed on the Pass have been applied.

  • Priority Booking: Pass holders are moved to the top of the cancellation/wait list when no appointments are available. Appointments booked by clients in violation of the Spa Policy are subject to being replaced by a Pass holder’s appointment needs when applicable at manager’s discretion.

  • Pass holders are still required to follow the Spa Policy, including Cancellation and No-Show Policy, and are not excluded from the "Walk-In Only Guest" list when applicable.